How do I return an item?

Our Return Policy

Your satisfaction is important us!

  • We guarantee the quality and freshness of products. If you have a question or concern about the product you ordered from us, please call us or email us immediately.

  • No refunds can be issued for products which are returned in opened or non-resaleable condition.

  • If you feel you have received a product that is defective please call or email us immediately.

  • All returns must be made within 90 days of purchase, and must be accompanied by a copy of the original invoice or online order confirmation. A 10% restocking fee applies to all returned orders (unless they are found defective).

  • Refunds will be issued in the form of a credit to the original credit card used for purchase. Please call our billing number 785-200-8834 or email us at [email protected] to set up returns.

  • Please feel free to contact us at this number 785-200-8834 if we can answer any questions or clear up any confusion. We are here to help in all the way we are able. Thank you.

Contact Us


Living Foods USA/Living Water USA

1456 Marilee Drive

Lawrence, KS 66049


785-200-8834 or 877-724-9376